Table of contents

• Terms of Service and User Rights Statement
• Personal Data Protection and Privacy Policy
• Disclaimer and Liability Definition for Software Technology Services
• User Data Security and Compliance Commitment
• Terms Revision and User Notification Rules
• Service Price Adjustment Rules and Final Interpretation Right
• Service Refund Application and Scope Definition

Terms of Service and User Rights Statement

Defines the rules, rights, and obligations for your use of our software technology services (such as system development, technical support, API integration, etc.), including service scope, usage restrictions, and feedback channels. It helps you clearly understand “what you can do” and “what to note,” safeguarding your legitimate rights and interests.

Personal Data Protection and Privacy Policy

Details how we collect, use, and store the personal information you provide when using our services (e.g., contact information, usage data), as well as the measures we take to protect data security (such as encryption technology, access control). It also informs you “how to query, modify, or delete your personal information,” ensuring you have full awareness of your data and compliance with laws like the Personal Information Protection Law of the People's Republic of China.

Disclaimer and Liability Definition for Software Technology Services

For scenarios related to technical services (e.g., temporary system failures, third-party API issues), it clarifies the scope of reasonable disclaimers (such as service interruptions not caused by our party) and defines the liabilities we shall bear (such as handling losses resulting from our faults). This avoids potential disputes and ensures transparent cooperation.

User Data Security and Compliance Commitment

In line with domestic data security regulations (e.g., Data Security Law of the People's Republic of China), we commit to not disclosing or misusing your business data or personal information, and not sharing data with third parties in violation of regulations (unless authorized by you or required by law). We also regularly update security protection mechanisms to safeguard the security of your information and data.

Terms Revision and User Notification Rules

Explains that we may revise these terms due to business adjustments or regulatory updates. After revision, we will notify you through user-friendly channels familiar to domestic users (such as website announcements, in-site messages) to ensure you are promptly informed of changes. Your continued use of our services after the revision will be deemed as acceptance of the revised terms, ensuring consistent rights and interests for both parties.

Service Price Adjustment Rules and Final Interpretation Right

For price adjustments of our software technology services (e.g., customized development, annual technical support, API subscription), it specifies the triggering scenarios (such as cost fluctuations, service upgrades, market policy changes). We will notify you in advance (usually 30 days prior) via “official website announcements, email notifications,” etc. If you have prepaid fees, the adjusted price will not affect the valid service period. This website reserves the final right of interpretation regarding service price adjustments. If you have objections to the adjusted price, you may contact customer service for negotiation or terminate the unused services within the notification period.

Service Refund Application and Scope Definition

Clarifies the applicable scenarios for refund applications (e.g., services not launched as agreed, core functions not delivered or irreparable, complete service unavailability not caused by your party). Applications must be submitted via “customer service hotline, in-site work orders” with relevant supporting documents. Upon approval, refunds will be completed within 15 working days based on the corresponding ratio (e.g., customized development calculated by completed workload, subscription services calculated by unused period). Special Note: No refunds will be provided for software products (including customized development deliverables and standard software) after delivery. This is due to the fact that the products have met the agreed functions and involve intellectual property ownership. You may verify the functions through the test version before delivery to ensure they meet your expectations.