Exciting news! TCMS official website is live! Offering full-stack software services including enterprise-level custom R&D, App and mini-program development, multi-system integration, AI, blockchain, and embedded development, empowering digital-intelligent transformation across industries. Visit dev.tekin.cn to discuss cooperation!

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Let us talk about how we can help your enterprise.

Frequently asked questions

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Go to the "Solutions" section on the official website, select the corresponding industry case, and fill in the "Contact Us" form with information such as name, company, email, and brief description of requirements to obtain it.

For inquiries during working hours (9:00-18:00), we will reply within 1 hour; for inquiries outside working hours, we will reply first in the next working day to ensure timely answers to your questions.

Yes, enter the "Technical Assessment" section on the official website, fill in the booking information (enterprise needs, contact person, contact information), and after submission, a technical consultant will contact you within 1 working day to confirm the assessment time.

Our services cover multiple industries including manufacturing, retail e-commerce, healthcare, government affairs, and finance, and we can provide customized technical solutions based on the characteristics of different industries.

Yes, we have many mature cases in the fields of intelligent production systems for manufacturing and one-stop government service platforms. You can view details through the case section on the official website or contact customer service to obtain exclusive case materials.

The process mainly includes 5 steps: demand communication → solution design → technical development → testing and acceptance → delivery and operation and maintenance. A dedicated project manager will follow up the whole process to ensure it meets your needs.

You need to provide the enterprise's industry, specific business pain points, functional requirement list, expected delivery time and budget range. These information will help us quickly output an accurate plan.

Yes, we will adjust the technical architecture, functional modules and adaptation solutions according to the policy requirements (such as government information innovation, medical compliance) and business scenario characteristics of different industries to ensure the practicality of the solution.

Yes, we can adapt to mainstream domestic AI frameworks such as Baidu PaddlePaddle and Huawei Ascend, and also support international frameworks such as TensorFlow and PyTorch, which can be flexibly selected according to your needs.

We provide 1 year of free after-sales operation and maintenance service by default after project delivery, including system fault diagnosis, vulnerability repair, and small function iteration and optimization; you can choose the annual operation and maintenance package later to enjoy 7×24 technical support.

Yes, our technical team will first conduct a comprehensive research on your existing systems, and realize seamless connection of multiple systems through customized interface development and compatibility testing to ensure data intercommunication and stable operation.

The cycle depends on the complexity of the project. The development of small Apps/mini-programs takes about 1-3 months, and the integration or custom R&D of medium and large systems takes about 3-8 months. The exact cycle can be determined during the solution design phase.

Yes, we will sign a formal non-disclosure agreement (NDA) at the initial stage of cooperation, clarifying the scope of data confidentiality, responsibility division and breach clauses to fully protect the security of your enterprise's core data and trade secrets.

We adopt a "demand-oriented + tiered quotation" method, which is comprehensively evaluated based on factors such as functional complexity, development cycle and technical difficulty, providing a detailed quotation list with no hidden costs and supporting phased payment.

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