One-Stop Portal/Cross-Department Collaboration/Data Governance/Regulatory Enforcement · GDPR & Security Standards

Government Solutions are designed for government agencies "needing to advance digital governance, implement public service reforms, and enhance citizen experience", covering municipal/district-level authorities, administrative approval bodies, and regulatory departments. Unlike traditional government models, we offer end-to-end services: citizen services → internal collaboration → data governance → regulatory enforcement. Adapting to "one-stop public service portals" and government collaboration systems, we support online approvals, citizen services, and cross-department data sharing, strictly complying with GDPR, data protection laws, and ISO 27001. Helping governments boost service efficiency by 50%, reduce citizen in-person visits by 80%, and improve cross-department collaboration by 60%, it aligns with global government digitalization needs.

1. Digital Citizen Services

• One-Stop Portal Integration:
• Online Service Platform: Build municipal/district-level "one-stop public service portals" integrating high-frequency services (social security inquiries, business registration, tax filing), supporting "single authentication, universal access" to solve "multiple platform registrations, repeated document submissions";
• Mobile Services: Develop government apps/websites (e.g., "Citizen Hub") with appointment booking, progress tracking, result notifications, and feedback functions, enabling "social security payments, document downloads" via mobile devices;
• Online-Offline Integration: Connect self-service kiosks in government halls with window systems, realizing "online appointment-offline check-in-service completion-document delivery" to reduce citizen wait times by an average of 90 minutes.
• Inclusive Design: Optimize interfaces (larger fonts, simplified steps) and support voice interaction, video assistance to meet the needs of elderly and disabled citizens, enhancing service accessibility.

2. Government Collaboration & Data Governance

• Cross-Department Collaboration:
• Government Collaboration Platform: Build internal OA + collaboration systems supporting document circulation, meeting management, and task supervision (e.g., "project approval tracking"), enabling "multi-department online meetings, real-time document sharing" to solve "inefficient communication, delayed document delivery";
• Data Sharing & Exchange: Construct government data centers to break data silos between police, civil affairs, and social security departments (e.g., sharing "citizen ID, marital status, social security payment records"), realizing "document-free approvals" (e.g., automatically retrieving social security data for housing loan applications);
• Data Security Governance: Adopt "classification + encrypted storage" architecture, desensitize government data (e.g., sensitive personal information, enterprise data), and set access permissions (e.g., only approvers view enterprise applications) to comply with GDPR and ISO 27001, ensuring data security.

3. Regulatory Enforcement & Decision Support

• Smart Regulatory Systems:
• Industry Regulation: Develop regulatory platforms (e.g., "enterprise credit supervision systems") for market supervision and emergency management, supporting task assignment, on-site inspection records (QR code filling), and violation alerts (e.g., "automatic reminders for overdue enterprise annual reports") to solve "supervision blind spots, low law enforcement efficiency";
• Digital Law Enforcement: Realize online "case filing-investigation-penalty decision-result publication" with electronic signatures for law enforcement documents and real-time evidence upload (e.g., on-site photos/videos), ensuring transparent and traceable law enforcement;
• Decision-Making Analytics: Build government decision dashboards integrating economic operation, public services, and urban management data (e.g., "monthly new enterprises, citizen satisfaction, traffic congestion index"), displaying trends via visual charts (line charts, heat maps) to assist policy-making (e.g., "optimizing public service center layouts").

4. Target Scenarios

• 1. Municipal One-Stop Portal Construction: E.g., "UK city one-stop service portal upgrade" — integrating 150+ high-frequency services, transforming "business registration from 3 days/3 visits to 1 day/0 visits", boosting service efficiency by 55% and citizen satisfaction to 98%;
• 2. District-Level Government Collaboration: E.g., "Australian district government collaboration platform" — connecting 12 departments to enable cross-department online meetings for project approvals, reducing approval time from 20 working days to 7, and improving collaboration efficiency by 65%;
• 3. Market Supervision & Law Enforcement: E.g., "EU market supervision system implementation" — using "enterprise credit scoring + automatic alerts" to target non-compliant enterprises (e.g., "food safety violations"), increasing law enforcement efficiency by 40% and supervision coverage from 80% to 98%;
• 4. Community-Level Public Services: E.g., "US county community service center digital transformation" — launching a website + self-service kiosks for "senior ID applications, tax filing assistance", reducing elderly citizens' wait times from 60 minutes to 20 and in-person visits by 90%.